01 / About this website
Grau Research is a trading name of Grau Solutions Ltd, which operates this website. Our registration and contact information is available on the company information page. It introduces our business-to-business research services and provides a way to begin an enquiry.
Please use the website lawfully and with respect for its security and the rights of others. If you do not agree to these terms, please stop using the site.
02 / Enquiries & services
Website content is general information, not a binding offer, incident-response advice, or a commitment to accept an engagement. Preparing a draft or sending an enquiry does not create a service contract, establish an NDA, or authorise the transfer or analysis of samples.
The enquiry form prepares an email draft in your browser. It does not submit or store an enquiry on our servers. Review the draft and send it using your own email application, or copy it into your email service. Preparing or copying a draft does not send an email. The website cannot confirm sending, delivery, or whether a message has been read; an email does not mean we have accepted an engagement. You can also write directly to the address shown on the contact page. Do not include samples, credentials, or confidential material.
Scope, fees, delivery dates, confidentiality, intellectual property, data handling, and service-specific liability terms must be agreed in writing before work begins. Any signed service agreement takes priority for that engagement. This website does not offer checkout, automated ordering, or consumer subscriptions.
03 / Authorised research
Our services are intended for legitimate defensive analysis and authorised research. You must have the necessary authority to provide materials and commission the requested work. We may decline work involving unlawful activity or requests outside an acceptable and agreed scope.
Do not attempt to compromise this website, introduce malicious material, interfere with other users, or access systems or information without permission.
04 / Samples & confidential material
Do not attach live malware, credentials, unnecessary personal data, or confidential material to an initial enquiry. Contact us first to agree the scope, any confidentiality agreement, and an appropriate transfer channel. We do not provide a public sample-upload facility through this website.
Do not rely on this website or its email contact as a monitored emergency incident-response service.
05 / Content & intellectual property
Unless otherwise indicated, website content, branding, and original illustrations belong to Grau Solutions Ltd or its licensors. You may view, print, and share links to these pages for legitimate business reference. You must not misrepresent our identity, imply endorsement, or commercially reproduce protected content without permission.
Diagrams and deliverable outlines are illustrative. The sample analysis page is a fictional example of a possible report, not a client engagement or evidence of a real threat. Illustrations and examples do not promise a particular deliverable or result; the agreed scope determines what commissioned work includes.
06 / Accuracy & availability
We aim to keep the website useful and accurate, but content may change and availability is not guaranteed. Third-party links are provided for reference; we do not control their content or policies. No research or detection method guarantees that every threat will be identified or that false positives will never occur.
07 / Responsibility
To the extent permitted by applicable law, we are not responsible for losses arising solely from reliance on general website information or interruptions to website availability. Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or statutory right that cannot lawfully be excluded or limited.
Responsibilities and remedies for commissioned work are set out in the applicable service agreement.
08 / Privacy, law & updates
Our privacy notice explains the handling of personal information relating to the website and enquiries. These website terms are governed by the law of England and Wales, subject to any mandatory legal protections and jurisdiction rules that apply.
We may update these terms by publishing a revised version with a new revision date. Changes do not retrospectively alter a signed service agreement.